FAQs

What payment methods do you accept?

Currently, we are accepting Cash On Delivery (COD) orders; however, we plan to integrate credit and debit card payments soon for the convenience of our customers.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders are delivered within 3-5 business days.

What is your return policy?

We offer a 30-day return policy on most items. Products must be unused and in their original packaging.

Do you ship internationally?

Currently, we are only able to ship within the UAE.

How can I track my order?

Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.

Can I modify or cancel my order?

Please contact us as soon as possible if you need to modify or cancel your order. We'll do our best to accommodate your request if the order hasn't been processed yet.

How do I contact customer support?

You can reach our customer support team through the contact form on our website or via the chat feature.